Privacy policy

Information We Collect

To provide a seamless and efficient experience, we may collect the following information:

• Personal details such as name, company name, and contact information
• Delivery and billing addresses
• Payment details (processed securely via authorized providers)
• Order history and purchase preferences
• Communications with our team (via email, phone, or WhatsApp)

How We Use Your Information

Your information is used to support and enhance your experience with BuyHoreca. This

includes:

applicable)

• Processing and fulfilling orders efficiently
• Coordinating deliveries and providing order updates
• Responding to inquiries and offering tailored support
• Improving our product offerings and service experience
• Sharing relevant updates, promotions, or service-related communications (where

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal

data against unauthorized access, loss, or misuse.

All payment transactions are handled through secure and compliant payment gateways.

Information Sharing

BuyHoreca does not sell or trade your personal information.

We may share your data only when necessary with:

All third parties are expected to maintain confidentiality and data protection standards.

• Delivery and logistics partners
• Payment processing providers
• Service providers supporting our operations

Cookies & Website Usage

Our website may use cookies or similar technologies to enhance functionality, analyze

usage, and improve performance.

You may adjust your browser settings to manage cookie preferences.

Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal

obligations, and maintain service quality.

Your Rights

You have the right to:

Requests can be made by contacting our support team.

• Request access to your personal data
• Request corrections or updates
• Request deletion of your data, where applicable

Third-Party Links

Our website may contain links to external platforms. BuyHoreca is not responsible for the

privacy practices or content of those websites.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal

requirements. Continued use of our website indicates your acceptance of any updates.

Contact Us

For any questions or concerns regarding this Privacy Policy, you may reach us via email,

phone, or WhatsApp.